EXTREMELY HANDY LIST OF NUMBERS:
(Download in Microsoft Word format)
Waste management complaints: All: 012 358 0577/9
Reporting of water problems: External: 012 358 2111 Proes Street Depot: 012 327 0147
Domestic bin complaints: East: 012 358 0526 Moot: 012 358 6462 North West: 012 358 0554 South/Centurion: 012 358 1317
Power failures: External: 012 339 9111 Power failure reporting by SMS: sms “Power and your acc no.” (eg. “power 5120369”) to 082 612 0333
Bins not lifted / emptied: Tel: 012 358 9461 / 0592 E-mail: andreb@tshwane.gov.za
Meter readings: Email: meterrecords@tshwane.gov.za Fax to: 012 359 6888, five days before billing date only. Tel: 012 358 9999 (choose option 2 and then option 4)
By-law offences: External: 012 358 0070 Toll-free: 080 111 1556
Fire & Emergency Medical: Tel: 10177, 012 358 2124, 012 310 6200
Electricity-related complaints: External: 012 358 9999 Toll free: 080 111 1556
Metro Police Accidents Reports: Tel: 012 358 7244 / 7114
Tshwane Bus Services: 012 358 0214 / 0443 / 0231
Reporting faulty street lights: Tel: 080 1111 556, 012 358 9999 or 012 358 2540 / 1 E-mail: streetlights@tshwane.gov.za
After-hours sewerage complaints: 080 000 4135
Complaints and enquiries: Tel: 012 358 9999 E-mail: customercare@tshwane.gov.za
Reporting faulty traffic lights: Trafficsignalfaults@Tshwane.gov.za
Reporting faulty street lights: Tel: 080 1111 556, 012 3589999 or 012 358 2540/1 or 012 339 9111, (24 hours) Email: streetlights@tshwane.gov.za
Stormwater drainage & pothole repairs: 012 358 0614 Email: pothole@tshwane.gov.za
Please provide the following:
1.Physical address
2.Nearest street corner from faulty street light
3.Street light pole number
4.Details/nature of the problem
5.Contact details of caller
Traffic Fines Info: Tel: 012 358 7154 / 7157 / 7088 / 7089
